James T. Ziegenfuss, Jr

Editorial: On Patient Satisfaction Surveys
American Journal of Medical Quality 2003 18: 223-224. [PDF]  

Stephen J. Aragon

Commentary: A Patient-Centered Theory of Satisfaction
American Journal of Medical Quality 2003 18: 225-228. [Abstract] [PDF] [References]  

Stephen J. Aragon and Sabina B. Gesell

A Patient Satisfaction Theory and Its Robustness Across Gender in Emergency Departments: A Multigroup Structural Equation Modeling Investigation
American Journal of Medical Quality 2003 18: 229-241. [Abstract] [PDF] [References]  

Mary I. Feria, Mary Vaughan Sarrazin, and Gary E. Rosenthal

Perceptions of Care of Patients Undergoing Coronary Artery Bypass Surgery in Veterans Health Administration and Private Sector Hospitals
American Journal of Medical Quality 2003 18: 242-250. [Abstract] [PDF] [References]  

Dror Mandel, Eyal Zimlichman, Robert Wartenfeld, Shlomo Vinker, Francis B. Mimouni, and Yitshak Kreiss

Primary Care Clinic Size and Patient Satisfaction in a Military Setting
American Journal of Medical Quality 2003 18: 251-255. [Abstract] [PDF] [References]  

Somnath Saha and David H. Hickam

Explaining Low Ratings of Patient Satisfaction Among Asian-Americans
American Journal of Medical Quality 2003 18: 256-264. [Abstract] [PDF] [References]  

Aerlyn G. Dawn and Paul P. Lee

Patient Satisfaction Instruments Used at Academic Medical Centers: Results of a Survey
American Journal of Medical Quality 2003 18: 265-269. [Abstract] [PDF] [References]  

Alex R. Rodriguez

Literature Review
American Journal of Medical Quality 2003 18: 270-272. [PDF]  

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